STORE POLICY
Customer Care
We are dedicated to providing exceptional customer service and ensuring your satisfaction with every purchase. Our knowledgeable and friendly customer care team is here to assist you with any inquiries, concerns, or assistance you may need.
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If you have any questions about our products, sizing, materials, or anything else related to your shopping experience, please don't hesitate to reach out to us. We are committed to providing prompt and personalized support to address your needs and ensure a seamless shopping experience.
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Whether you need help with placing an order, tracking your shipment, or resolving any issues with your purchase, our customer care representatives are ready to assist you every step of the way. Your satisfaction is our top priority, and we strive to exceed your expectations with our attentive and dedicated service.
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Contact us via email at cielojewels.bc@gmail.com during our business hours, Monday to Friday, 9:00 AM to 5:00 PM PST. We look forward to serving you and making your experience with Cielo Jewels a memorable one.
Privacy & Safety
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We prioritize the privacy and security of our customers' personal information. We understand the importance of protecting your data and ensuring that your online shopping experience is safe and secure.
To safeguard your privacy, we partner with Wix, a trusted platform that manages our website and online store. Wix employs industry-standard security measures to encrypt and protect your data, including Secure Sockets Layer (SSL) technology for secure transactions and data encryption protocols.
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When you shop with us, you can trust that your personal information, such as your name, contact details, and payment information, is securely stored and processed in accordance with strict privacy standards. We do not share or sell your information to third parties, and we take all necessary precautions to prevent unauthorized access or misuse of your data.
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If you have any concerns about your privacy or data security, please don't hesitate to contact us. We are committed to transparency and accountability in how we handle your information, and we will gladly address any questions or concerns you may have.
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Thank you for trusting Cielo Jewels with your privacy and safety. We appreciate your support and look forward to serving you with the utmost care and integrity.
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Payment Methods
Credit / Debit Cards Payments